Command Center

Team metrics, coaching intelligence, and reporting.
Ops Report

REP PERFORMANCE

ALERTS & TRENDS

COACHING PIPELINE

ACCOUNT PERFORMANCE

PATTERN INTELLIGENCE

OUTCOME BREAKDOWN

REP PERFORMANCE

FLAGS / ALERTS

📋 ISC Compliance measured from Feb 1, 2026 — does not change with date filter

RECENT CALLS

📊 Match Quality

VS

CORE METRICS

KEY DIFFERENCES

CHANNEL PERFORMANCE


REP COMPLIANCE

LEAD ROUTING INTELLIGENCE

SOURCE PERFORMANCE

ACTIVE CLOSERS

📅 THIS WEEK — HOUR BY HOUR

Thursday Apr 16
TimeBlock
9:00–9:30Wake, coffee, Slack/TG fires only
9:30–10:25P0 Selly qual doc + EOD format, DM Nicholas, log refund saves (Herman $3K + Imam $1K), Slack Adrian re DC OTO 1/2, draft LTO/OTO team post
10:30–11:30🟡 IL team meeting
11:30–12:00IL meeting actions + LTO landing page bug → ops ticket today
12:00–12:45🥗 Lunch + walk (non-negotiable — slept 4 hrs)
12:45–1:15Email dialer.io (book Friday PM call) + ping Dylan in same thread
1:15–2:15🎯 1-on-1: Erik Beeman (Donna has prep doc by 12:45)
2:30–3:30🎯 1-on-1: Eric Hui
3:30–4:30Payment tracker follow-ups + unattributed sales sweep
4:30–5:30Buffer / spillover
5:30–6:45Shower, change, head out
7:00 PM →🌙 Date — Othership. Phone in pocket. DND. Donna holds the line.
Friday Apr 17 — BUILD DAY 🔨 (no 1-on-1s)
TimeBlock
9:00–9:30Wake, coffee, skim
9:30–11:30🔨 BUILD #1: IL onboarding doc — 1 hr flesh-out + 30 min Loom + 30 min Drive placement
11:30–12:15Selly + Matthew check-in. Read Selly's first EOD. Respond.
12:15–1:15🥗 Lunch + gym with Mitch
1:15–2:15Dialer.io call (if booked) or follow-up
2:15–4:15🔨 BUILD #2: Finance/payment training module — outline + 15 min core content + Loom to Dylan. DM ClarityPay in same thread.
4:15–5:15📊 Setter slow-month diagnostic review (Donna delivers pre-block)
5:15–6:00Yash + Dylan voice notes upload (batched) + hiring pipeline 20-min review
6:00 PM →🌙 Free — dance, date, or silence. Rome's call.

🔨 BUILD QUEUE 9 items

WeekItemStatus
Wk 1 · Fri Apr 17Finance/payment training for closersPENDING
Wk 1 · Fri Apr 17IL onboarding flow + LoomPENDING
Wk 2 · Tue Apr 21Setter qualification framework (from Selly's doc)PENDING
Wk 2 · Fri Apr 24No-show automation messagesPENDING
Wk 2 · Fri Apr 24Set distribution ticket follow-throughPENDING
Wk 3 · Tue Apr 28Setter metrics dashboard (pickup / sets per 100 / self-booked)PENDING
Wk 3 · Fri May 1Payment plan enforcement systemPENDING
Wk 4 · Tue May 5Hiring pipeline trackerPENDING
Wk 4 · Fri May 8RGA playbook for closers (no-show, cancel, pull-forward)PENDING

⏰ STALE — NEEDS DECISION THIS WEEK 7 items

TODO ClarityPay DM to Dylan
TODO DC OTO 1/2 — Slack Adrian (2 min)
TODO "Partner" language cleanup — correct TODAY (LinkedIn + intro decks → Sales Director / Independent Operator)
DECIDED Sales Rig / salesops.ai — Park 90 days / Kill
SCHEDULED Voice note upload (Yash + Dylan) — Friday 5:15 batch
TODO Dylan's sales mgr friend DM — by Friday or release
TODO Trust / Urgency / Authority / Belief — sticky on monitor

🚫 KILL / PARK

KILLED salesops.ai $10K purchase — DEAD
PARKED Sales Rig as standalone product — 90 days. Prove it at PE first. Revisit July.

🌱 LIFE BLOCKS (locked)

THU+SUN Date evenings — phone OFF at 7 PM
WED Dance class — pick + book 4-pack
SAT PM Daytime fun
MON/WED/FRI Gym w/ Mitch — 12:15 PM
WED EVE Mom call — 15 min
1ST/MO Dad $1K transfer
🚫 No work past 10 PM  ·  DND on dates + dance class  ·  No 6 AM alarms to compensate

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